Download our latest research on supporting cloud and IoT from our whitepapers section. Learn how partners use AppHelp to change the way they support their customers by visiting our case studies.
Partnering for Cloud Success
This whitepaper examines to pros and cons of building a cloud support capability in-house or outsourcing to a 3rd party provider.
How to Support the Internet of Things
This eBook deep dives into how service providers can support the connected home and become a trusted IoT advisor.
Supporting SMBs in their Journey to the Cloud
Learn how premium cloud support services can help to increase cloud app adoption, minimize churn, and create stickier relationships with SMB customers.
Bundling Premium Support with Core Services
Learn how a leading North American telco redesigned their channel strategy by embedding Premium Services as a core high ARPU service for an expansive customer base
Turning support from a cost center to brand builder
Learn how a renowned ISP uses AppHelp white label technical support to differentiate themselves in a saturated UK market and improve loyalty, CSAT and NPS.